General FAQ

Do you offer price adjustments? 

No we unfortunately do not. 

 

Do you gift wrap?

Some items are eligible for gift wrap. Product descriptions will note if an item comes in gift packaging. 

 

What if an item is sold out?

For online items, sign up for a re-stock notification, on any sold out item's product page. 

For in-store items, we update Instagram @PLANTERIALATINA whenever items are back in stock. If an item is sold-out online, it is also sold-out in-store.

 

Can I put an item on hold?

No hold requests via Instagram can be honored. 

 

How do I request a certain plant or item?

We are not currently able to source individual plants for customers, but do offer design service packages that include sourcing plants. Visit our Design page for more information